Shipping Information

Shipping Information

At Trilussa, we are committed to providing you with a seamless and enjoyable shopping experience. Below, you will find detailed information about our shipping options, timelines, and policies to help you stay informed every step of the way.

Complimentary Standard Shipping

We are pleased to offer complimentary standard shipping on all orders. Your order will be carefully packaged and dispatched with attention to detail to ensure your jewelry arrives in perfect condition.

Delivery Timeframe

 Standard shipping typically takes 7-10 business days from the date of order confirmation. Please note that delivery times may vary slightly depending on your location and any potential delays with the carrier.

Order Processing Time

All orders are processed within 1-2 business days. Once your order has been processed, you will receive a confirmation email with tracking information so you can monitor the progress of your shipment.

Expedited Shipping

If you require your order sooner, we offer expedited shipping options at checkout. Additional shipping charges will apply for these faster delivery methods, and estimated delivery times will be clearly provided during checkout.

International Shipping

We proudly ship worldwide! International orders are also eligible for complimentary standard shipping, with a delivery window of 10-14 business days, depending on customs processing in your region.

Customs & Duties

For international shipments, please be aware that customs fees, duties, and taxes may apply and are the responsibility of the recipient. We recommend checking with your local customs office for more information before placing your order.

Tracking Your Order

 Once your order has been shipped, you will receive a tracking number via email. You can use this number to monitor your order's journey and estimated delivery date.

Lost or Delayed Packages

If your order is delayed or you believe it may be lost in transit, please reach out to our customer support team at hello@trilussajewelers.com.
We will work closely with our shipping partners to investigate and resolve the issue as quickly as possible.

Order Changes & Cancellations

Due to our fast processing times, we are unable to make changes or cancel orders once they have been placed. Please double-check your shipping information before completing your purchase.

Questions?

We’re here to help! If you have any questions or need assistance with your order, please don't hesitate to contact us at hello@trilussajewelers.com